Site news

PLuS Alliance – How to access courses with the YXXX prefix

by Vicki Tan -

Courses with the YXXX prefix (e.g., YMED1001 or YENG5582) are delivered by Arizona State University (ASU). To access these courses, you need to log into the ASU learning management system using your ASU-issued student ID number and password (not your UNSW zID and zPass).

Click here to access your ASU courses. For more information on PLuS Alliance courses, please see the PLuS Alliance orientation page.

If you have problems logging into the ASU learning management system, or require a password reset, please contact ASU technical support here.

Changes to Special Consideration

by Forrest Duxbury -

As of Term 1 2019, assessment of applications for Special Consideration will be managed centrally and the University has introduced a “fit to sit/submit” rule.

Find out more here.

Contact support

by Peter Nangle -

For any Moodle Enquiry (other than login issues), please contact the External TELT Support at, 


Internal to UNSW: x53331
Within Australia: (02) 9385 3331
International: +612 9385 3331 .      
Support hours:
Monday–Friday, 8.00am–10.00pm EST
Saturdays–Sundays, 9.00am–5.00pm EST

If you cannot log into Moodle or if the enquiry is related to Echo360 or theBox, please contact the UNSW IT Service Centre at:

Internal to UNSW: x51333
Within Australia: (02) 9385 1333
International: +612 9385 1333        
Support hours:
Monday–Friday, 8.00am–8.00pm EST
Saturdays–Sundays, 11.00am–2.00pm EST


(Edited by Anoop Malekudiyil - original submission Monday, 10 December 2018, 1:14 PM)